Terms of service

Terms of Service

Last updated: 7 September 2026

Welcome to Marrocos Store.

These Terms of Service (“Terms”) govern your use of our website and any purchase made through our online store. Throughout these Terms, “we”, “us” and “our” refer to Marrocos Store, and “you” and “your” refer to the customer or website user.

By accessing our website, placing an order or purchasing a product from us, you agree to these Terms.

Please read them carefully before using our website or completing a purchase.

Nothing in these Terms is intended to exclude, restrict or affect any statutory rights that you may have under applicable UK consumer law.

1. About Our Store

Marrocos Store is an online retailer offering women's fashion and related products.

For questions regarding our products, orders or these Terms, you can contact our customer service team at:

Email: customerservice@paybestdeals.com

We aim to provide accurate product information, transparent pricing and reliable customer service throughout your shopping experience.

2. Using Our Website

By using our website, you agree to use it only for lawful purposes.

You must not use our website:

For fraudulent or unlawful activities;
To transmit malicious software, viruses or harmful code;
To interfere with the operation or security of our website;
To attempt to gain unauthorised access to our systems;
To impersonate another person;
To submit false or misleading information; or
To infringe the rights of Marrocos Store or any third party.

We reserve the right to restrict access to our website where reasonably necessary to protect our customers, business or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information, specifications and other information displayed on our website are accurate.

However, the appearance of colours may vary slightly depending on your device, screen settings and display.

Measurements may also be subject to reasonable manufacturing or measurement tolerances where applicable.

Nothing in these Terms affects your statutory rights. Under UK consumer law, goods supplied to consumers must meet applicable legal requirements, including being as described, of satisfactory quality and fit for purpose.

4. Prices

Product prices are displayed on our website before you complete your purchase.

The total amount payable, including applicable delivery charges and taxes where relevant, will be displayed during checkout before you place your order.

We may change our prices or promotional offers from time to time. Any price change will not normally affect an order that has already been accepted by us, except where permitted or required by law.

Promotional offers may be subject to additional terms, availability and stated promotional periods.

We aim to ensure that pricing and promotional information is presented clearly and transparently.

5. Placing an Order

When you place an order through our website, you are offering to purchase the selected products subject to these Terms.

Before submitting an order, you are responsible for checking that the information you have provided is correct, including:

Products and quantities;
Size and colour selections;
Delivery address;
Contact information; and
Payment information.

After placing your order, you should receive an electronic order confirmation.

An order confirmation acknowledges that we have received your order. Where applicable, acceptance of your order and formation of the contract will occur in accordance with the information provided during our checkout and order-confirmation process.

UK online-selling rules require businesses to make clear that an order involves payment and to provide customers with information about payment and delivery before an order is placed.

6. Order Acceptance and Cancellation

We reserve the right to decline or cancel an order where there is a legitimate reason to do so, including where:

A product is unavailable;
Payment cannot be authorised;
We reasonably suspect fraud or unauthorised activity;
There is an obvious pricing or product information error; or
We are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been successfully collected, we will provide the appropriate refund.

Nothing in this section affects your statutory cancellation rights.

7. Payment

We accept the payment methods displayed at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.

Payments may be processed by third-party payment providers. Payment information may therefore be subject to the relevant payment provider's security procedures and terms.

We take reasonable measures to provide a secure checkout experience.

8. Shipping and Delivery

Available delivery methods, estimated delivery times and any applicable shipping costs will be presented on our website or during checkout.

Delivery estimates are estimates unless expressly stated otherwise.

We will make reasonable efforts to dispatch and deliver orders within the timeframe communicated to you.

Under UK distance-selling rules, goods must generally be delivered within 30 days unless a different delivery period has been agreed with the customer.

You are responsible for providing a complete and accurate delivery address.

If you notice an error in your delivery information after placing an order, please contact us as soon as possible:

customerservice@paybestdeals.com

9. Returns, Cancellations and Refunds

Returns, cancellations and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

For most goods purchased online, UK distance-selling rules provide consumers with a statutory right to cancel within 14 days after receiving the goods, subject to applicable exceptions.

Please refer to our Return and Refund Policy for instructions regarding:

Change-of-mind cancellations;
Returns;
Refunds;
Faulty or damaged products;
Incorrect items; and
Exchanges where available.

Nothing in these Terms or our Return and Refund Policy limits your statutory consumer rights.

10. Faulty or Incorrect Products

If you receive an item that is faulty, damaged, incorrect or not as described, please contact us promptly at:

customerservice@paybestdeals.com

Please include your order number and information about the issue. Photographs may be requested where reasonably necessary to help us understand and resolve the problem.

We will provide an appropriate remedy in accordance with applicable consumer law.

11. Promotions and Discount Codes

From time to time, we may offer promotional prices, discount codes or other special offers.

Unless otherwise stated:

Promotional codes cannot be exchanged for cash;
Promotions may have an expiry date;
Certain products may be excluded;
Only one promotional code may be accepted per order where specified; and
Promotions are subject to availability and any specific conditions disclosed with the offer.

Promotional conditions will not affect your statutory consumer rights.

12. Intellectual Property

Unless otherwise stated, the content made available through our website, including our branding, website design, graphics, text and other original materials owned by us, is protected by applicable intellectual property laws.

You may use our website for your personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit or misuse content owned by us without permission, except where permitted by law.

Third-party trademarks, photographs, content and intellectual property remain the property of their respective owners.

13. Third-Party Services

Our website may use or integrate services provided by third parties, including payment processors, delivery providers, analytics services and ecommerce technology providers.

We are not responsible for independent third-party websites that you voluntarily access through external links.

Any third-party service may also be subject to that provider's own terms and privacy practices.

14. Reviews and Customer Content

Where our website allows customers to submit reviews, photographs, comments or other content, any content submitted must be truthful and must not:

Contain unlawful, abusive or defamatory material;
Infringe another person's intellectual property or privacy rights;
Contain malicious software;
Be intentionally misleading; or
Constitute fraudulent or fake customer feedback.

We may moderate or remove content where reasonably necessary to comply with law or protect the integrity of our website.

15. Personal Information and Privacy

Your personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.

Information may be processed where necessary to:

Process and fulfil orders;
Receive payments;
Arrange delivery;
Provide customer support;
Prevent fraud;
Operate and improve our website; and
Meet applicable legal obligations.

Our Privacy Policy should be read alongside these Terms.

16. Website Availability

We aim to keep our website accessible and functioning properly, but we cannot guarantee uninterrupted availability at all times.

We may temporarily suspend or restrict access for maintenance, security updates, technical issues or circumstances outside our reasonable control.

Where possible, we will aim to minimise disruption.

17. Our Responsibility to You

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict your statutory rights as a consumer.

We do not seek to exclude liability that cannot legally be excluded under applicable UK law.

Consumer contract terms must be fair and transparent, and unfair terms cannot simply be relied upon against consumers.

18. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances genuinely outside our reasonable control, subject always to your statutory rights.

Such circumstances may include severe weather, transportation disruption, carrier disruption, natural disasters, governmental action or significant infrastructure failures.

If such circumstances materially affect your order, we will take reasonable steps to keep you informed and fulfil our legal obligations.

19. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, website, services or applicable legal requirements.

The latest version will be published on our website together with the date it was last updated.

Changes will not retrospectively remove statutory rights that already apply to an existing consumer contract.

20. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. Governing Law

These Terms and any contract between you and Marrocos Store will be governed by applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in this section is intended to deprive a consumer of mandatory rights or protections available under applicable law.